If there is a problem with your order please get it touch as soon as you can.
You may return your item/items for refund but buyer will have to pay postage costs to do so unless the item is faulty.
Cancelling your order
If you wish to cancel before the item/items have been shipped, please get in touch but be aware that we do not refund Paypal fees if you paid via Paypal as we do not get these back. Same with Clearpay there will be a charge to cover costs incurred our end, this varies on amount paid
Get in touch - info@felt-better.com